Thought Industries is the world’s leading B2B customer education and external training platform provider headquartered in Boston, Massachusetts with offices across North America and Europe. The platform features tia, a generative artificial intelligence application designed for customer service and sales operations. Additional AI capabilities include adaptive learning paths for unique experiences, AI-based coaching for efficient personalized encouragement, and recommendation technology that delivers relevant content, helping companies transform how they build, deploy, and scale profitable global online learning operations.