Terms and Conditions

Last Updated: November 20, 2025

Welcome to Global HR World. These Terms and Conditions (“Terms”) govern your access to and use of all services, websites, software, and applications provided by Global HR World and Learning Everest Private Limited (collectively referred to as “we,” “us,” or “our”). By accessing or using our Services, you agree to be bound by these Terms.

1. Definitions

1.1 Services: All products, services, and platforms provided by Global HR World and Learning Everest Private Limited, including but not limited to:

• Global HR World Website: Our main website (globalhrworld.com) including directories, resources, articles, and member services
• Assessment Applications: Online assessment tools including Leadership Development Assessment, Culture Assessment, Emotional Intelligence Diagnostic, and AI-Powered Diagnostics
• AwardsFlow Software: Award management and voting platform for managing awards programs and nominations
• Membership Services: Premium memberships and subscriptions
• Directory Services: Vendor and service provider directory listings

1.2 User: Any individual or entity accessing or using our Services.

1.3 Account: The credentials and profile created to access our Services.

1.4 Content: All information, data, text, software, graphics, assessments, or other materials available through our Services.

2. Acceptance of Terms

2.1 By accessing or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2.2 If you are using our Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2.3 We reserve the right to modify these Terms at any time. Your continued use of the Services after changes are posted constitutes acceptance of the modified Terms.

3. User Accounts and Registration

3.1 Account Creation:

• You must provide accurate, current, and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You must be at least 18 years old to create an account
• One person or entity may not maintain more than one account

3.2 Account Security:

• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use
• We are not liable for any loss or damage from unauthorized account access

3.3 Account Termination: We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, illegal, or harmful activities.

4. Assessment Applications – Specific Terms

4.1 Assessment Purpose:

• Our assessment tools are designed for professional development and organizational insights
• Results are for informational and developmental purposes only
• Assessments should not be used as the sole basis for employment, promotion, or termination decisions

4.2 Assessment Data:

• You retain ownership of your assessment responses
• We process assessment data according to our Privacy Policy
• Aggregate and anonymized data may be used for research and platform improvement
• Individual assessment results are confidential and will not be shared without consent

4.3 AI-Powered Assessments:

• AI-generated insights are based on algorithms and may not be 100% accurate
• Users should apply professional judgment when interpreting AI recommendations
• We continuously improve AI models but do not guarantee specific outcomes

4.4 Assessment Integrity:

• Users must complete assessments honestly and independently
• Sharing assessment access credentials is prohibited
• Manipulating or falsifying assessment responses may result in account suspension

5. AwardsFlow Software – Specific Terms

5.1 Platform Usage:

• AwardsFlow is provided for managing awards programs, nominations, and voting
• Users must have proper authorization to create or manage awards programs
• All nominations and votes must be genuine and not manipulated

5.2 Voting Integrity:

• Vote manipulation, fraud, or automated voting is strictly prohibited
• Each user is entitled to one vote per category unless otherwise specified
• We reserve the right to disqualify suspicious votes or participants

5.3 Award Programs:

• Program administrators are responsible for setting fair and clear criteria
• We are not responsible for disputes arising from award decisions
• Award results are final once published by program administrators

5.4 Data Ownership:

• Organizations retain ownership of their awards program data
• We provide data export capabilities upon request
• Platform shutdown or service termination includes data migration assistance

6. Membership and Subscriptions

6.1 Membership Tiers:

• Different membership levels provide varying access to Services
• Membership benefits are subject to change at the sole discretion of Global HR World
• Unused membership benefits do not carry over or result in refunds

6.2 Payment Terms:

• All fees are in INR/USD unless otherwise stated
• Subscription fees are charged in advance on a recurring basis
• Price changes will be updated on the website
• Failure to pay may result in service suspension or termination

6.3 Cancellation and Refunds:

• Members may cancel subscriptions at any time
• Cancellation takes effect at the end of the current billing period
• Refunds are provided only in cases of billing errors
• Partial refunds for unused time are not provided

7. Directory Services

7.1 Vendor Listings:

• Directory listings must contain accurate and current information
• Vendors are responsible for updating their profile information
• False or misleading information may result in listing removal

7.2 Featured Listings:

• Featured placement is a paid promotional service
• Featured status does not constitute endorsement
• We reserve the right to refuse featured listings that violate our standards

7.3 Reviews and Ratings:

• Reviews must be based on genuine experiences
• Fake reviews, paid reviews, or review manipulation is prohibited
• We may remove reviews that violate our content policy
• Vendors may respond to reviews but cannot demand removal of honest reviews

8. Intellectual Property Rights

8.1 Our Content:

• All Content on our Services is owned by Global HR World, Learning Everest Private Limited, or our licensors
• Trademarks, logos, service marks, and trade names are protected
• You may not reproduce, distribute, or create derivative works without written permission

8.2 User Content:

• You retain ownership of content you submit to our Services
• By submitting content, you grant us a worldwide, non-exclusive license to use, display, and distribute it
• You represent that you have rights to all content you submit
• We may remove content that violates these Terms or applicable laws

8.3 Assessment Content:

• All assessment questions, frameworks, and methodologies are proprietary
• Copying, reproducing, or reverse-engineering assessments is prohibited
• Screenshots or recordings of assessment content without permission is forbidden

9. Acceptable Use Policy

9.1 Prohibited Activities:

You agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others
• Transmit viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Services
• Engage in spamming, phishing, or fraudulent activities
• Harass, abuse, or harm other users
• Impersonate any person or entity
• Scrape or mine data without permission
• Use automated systems (bots) without authorization

9.2 Content Standards:

User-generated content must not contain:

• Illegal, defamatory, or obscene material
• Hate speech or discriminatory content
• Personal information of others without consent
• False or misleading information
• Commercial solicitations or spam

10. Data Protection and Privacy

10.1 Privacy Policy: Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

10.2 Data Security:

• We implement industry-standard security measures to protect user data
• However, no system is completely secure, and we cannot guarantee absolute security
• Users are responsible for maintaining the security of their own devices and networks

10.3 Data Processing:

• We process data in accordance with applicable data protection laws
• For EU users, we comply with GDPR requirements
• Users have rights to access, correct, and delete their personal data

10.4 Assessment Data Handling:

• Assessment responses are encrypted and stored securely
• Individual results are only accessible to the user and authorized administrators
• Aggregate data may be used for research with all personal identifiers removed

11. Disclaimers and Limitations of Liability

11.1 Service Availability:

• Services are provided “AS IS” and “AS AVAILABLE”
• We do not guarantee uninterrupted or error-free service
• Scheduled maintenance may cause temporary service interruptions
• We reserve the right to modify or discontinue Services with notice

11.2 No Warranties:

• We make no warranties about accuracy, reliability, or completeness of Content
• Assessment results are provided for informational purposes only
• We do not warrant that Services will meet your specific requirements
• Third-party content and links are provided without warranty

11.3 Professional Advice Disclaimer:

• Our Services do not constitute professional advice (legal, financial, medical, or psychological)
• Assessment results should not replace professional consultation
• Users should seek qualified professional advice for specific situations

11.4 Limitation of Liability:

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amount paid by you in the past 12 months
• We are not liable for third-party actions, content, or services
• We are not responsible for damages from data loss, service interruption, or unauthorized access

12. Indemnification

You agree to indemnify and hold harmless Global HR World, Learning Everest Private Limited, and our affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the Services
• Your violation of these Terms
• Your violation of any rights of another party
• Content you submit or share through our Services

13. Third-Party Services and Links

13.1 Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by us.

13.2 We have no control over and assume no responsibility for third-party content, privacy policies, or practices.

13.3 Directory listings of third-party vendors do not constitute endorsement or recommendation.

13.4 Users should review the terms and privacy policies of any third-party services they access.

14. Termination

14.1 Termination by User:

• You may terminate your account at any time by contacting us
• Termination does not entitle you to refunds for unused services
• Some data may be retained for legal or operational purposes

14.2 Termination by Us:

• We may suspend or terminate accounts for Terms violations
• We may discontinue Services with 30 days’ notice
• Emergency situations may require immediate termination without notice

14.3 Effect of Termination:

• Access to Services will cease immediately
• Some provisions of these Terms survive termination
• You remain liable for any outstanding payments

15. Governing Law and Dispute Resolution

15.1 Governing Law: These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

15.2 Jurisdiction: Any disputes arising from these Terms or use of Services shall be subject to the exclusive jurisdiction of courts in [Your City/State], India.

15.3 Dispute Resolution:

• We encourage users to first contact us to resolve disputes informally
• Unresolved disputes may be subject to arbitration or mediation
• Class action lawsuits are waived to the extent permitted by law

16. Changes to Terms

16.1 We reserve the right to modify these Terms at any time.

16.2 Material changes will be communicated via email or prominent notice on our Services.

16.3 Continued use after changes constitutes acceptance of modified Terms.

16.4 If you do not agree to changes, you must discontinue use of the Services.

17. General Provisions

17.1 Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and us.

17.2 Severability: If any provision is found invalid or unenforceable, the remaining provisions remain in effect.

17.3 Waiver: Failure to enforce any right or provision does not constitute a waiver of that right.

17.4 Assignment: You may not assign these Terms without our written consent. We may assign these Terms without restriction.

17.5 Force Majeure: We are not liable for delays or failures due to circumstances beyond our reasonable control.

17.6 Language: These Terms are provided in English. Translations may be provided for convenience, but the English version prevails in case of conflict.

18. Contact Information

For questions, concerns, or notices regarding these Terms, please contact us:

Global HR World
Learning Everest Private Limited
Email: [email protected]
Website: https://globalhrworld.com